
Frequently Asked Questions
How much is it?
Klinix Ontario/MSP Billing are both $299 per computer annually. KLINIX OHIP 2019 is only $399. There are no hidden charges or additional fees.
How long does it take to order and install your software?
After your order, an email will be sent to you which will include your receipt and instructions on how to download and install Klinix.
Can you convert database from other billing software?
Yes, most billing software and we convert Patient Demographics, Appointments and Billing records starting at only $799.
Is it compatible with Windows 10?
Yes, it is compatible with Windows 10. It also works with Windows 7 and 8, both 32 or 64 bit.
Where can I download Klinix?
Our software is available for download at ftp://ftp.klinix.com. Log-in credentials will be provided after your order.
What is your refund policy?
We offer a 30-day money back guarantee from the time of purchase for new customers.
Is training available?
3rd party trainers are available to provide face to face training for a reasonable fee. Call our sales representative for contact details of the a trainer near you.
Do you have product support?
Yes! Product support by phone is free. You may call us Monday to Friday from 8am-8pm (ET) except on Statutory Holidays.
What perks do I get as a KLINIX customer?
No hidden charges!
Includes free unlimited phone support
Includes free Klinix software updates

More help for you
We have consolidated useful links for you.
Refer to the links below.
Helpful Links for OHIP Users
Helpful Links for BC MSP Users